When describing this industry to “outsiders,” they are often surprised to hear me say what a small world it is – but it’s true; there aren’t many in this business that I’ve yet to cross paths with. That is wonderful, as I consider myself lucky to be in a business with so many fantastic professionals. On that note, I have to say one of the most enjoyable parts of our work here at U.S. HealthTek is helping labs solve their personnel challenges with our personnel.
Labor-wise, this can be a volatile business. Sudden shifts in the market, the award of a large insurance contract or the needs of a long-time client can create sudden demand for personnel (and every day there seems to be another article on how the job market is tightening). Any problem beyond a leaky sink can require a solution by a highly experienced expert, and it always needs to be done yesterday. Or sometimes what is needed is a relatively short-term option to implement something specific to make your lab run smoother. Thing is, we ain’t makin’ sandwiches, so hanging out a “help wanted” sign on the door isn’t going to… dare I say, “cut the mustard?” No? Okay I won’t. 😉 But you get the idea. And in addition to needing a set of highly specified proficiencies, labs often need maximum flexibility. Going through the complexity of hiring with all it entails, only to have to let that person go a year or two later when the market shifts again (or the project is complete) is as unappealing as a day-old tuna sandwich.
Our solution? Let our people be your people.
- Virtual CIO. Your local temp company can help when you need someone to do data entry, but what about someone at the opposite end of the proverbial food chain? We have executives ready to come lead with you and work with your team, who can quickly plug in and take a leadership role at a fraction of the cost and time of hiring some sought-after executive.
- Project Management. To use the lingo of the sport of the season (baseball), we have “utility” players who can fill in the gap on your existing team. Whether it’s EHR implementations, lab instrument interfaces, test mapping or even an implementation of one of our own solutions, let us provide you with a member of our team, rather than you having to hire someone full-time and inflate your payroll long-term.
- Laboratory Information System Conversions/Implementations. We’ve got experienced, savvy people standing by who have a comprehensive understanding of the challenges you face. Our people can assist with the installation of related infrastructure, configure functionality, file maintenance the necessary files, conduct staff training, perform data conversions, and develop and implement compatible software solutions where missing or necessary.
As the song goes, we all get by with a little help from our friends, so have your people call our people. You’ll be glad you did – and so will we!